SHIPPING & RETURNS
All orders are shipped via USPS and a tracking number will be provided. If you require a different carrier, please email firstname.lastname@example.org and rate will be individually assessed.
RETURN & EXCHANGE POLICY
If you are unhappy with the craftsmanship of your item, please let Windy Raven know within 14 days from the delivery of the products and we can make a plan to fix the problem, get you a replacement or exchange.
•Please note: Customized items are not eligible for return or exchange, please review the Terms & Conditions page for more information.